1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the website located at maddogsllc.com (the "Site") and the pet sitting, dog walking, drop-in, and overnight care services (the "Services") provided by Mad Dogs LLC ("Mad Dogs," "we," "us," or "our"), serving Windsor, Greeley, Loveland, Fort Collins, and surrounding areas in Northern Colorado. By accessing the Site, booking a Service, or communicating with us by phone, text message, or email, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.
2. Services
Mad Dogs provides in-home pet care including dog walks (30, 45, and 60 minutes), 15-minute drop-in visits, and 12-hour overnight stays, along with care for other household pets by arrangement — fish, hamsters, guinea pigs, chickens, horses, birds, reptiles, and more. All new clients begin with a free meet & greet before Services are scheduled. Service descriptions and current pricing are listed on the Site and are subject to change at any time. Prices cover up to two pets; a $5 fee applies for each additional pet, and holiday surcharges apply on designated holidays as posted on the Site.
3. Booking, Cancellations & Payment
- Booking. Services may be requested by phone, text, or email. A booking is confirmed only when we confirm availability.
- Cancellations. Cancellations made with 48 hours or less notice are charged at the full price of the scheduled Service.
- Payment. Payment is due as invoiced. Rates are subject to change at any time; we will honor the rate quoted at the time of booking for that booking.
4. Client Responsibilities
You agree to provide accurate and complete information about your pets, including health conditions, behavioral issues, feeding instructions, medications, and veterinary contact information. You agree to ensure that your pets are current on vaccinations as required by Colorado law, to provide safe and secure access to your home, and to notify us of anyone else who may be present at the property during scheduled visits.
5. Pet Health & Emergencies
If your pet becomes ill or injured while in our care, we will make reasonable efforts to contact you and your designated emergency contact. If we cannot reach you, you authorize us to seek veterinary care on your behalf, and you agree to be responsible for all associated veterinary costs. Mad Dogs is fully insured and pet CPR & first aid certified; however, we are not veterinarians and do not provide veterinary services.
6. Limitation of Liability
To the fullest extent permitted by law, Mad Dogs LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the Services or the Site. Our total liability for any claim arising from the Services shall not exceed the amount you paid for the Service giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
7. SMS / Text Messaging Terms & Conditions
By providing your mobile phone number to Mad Dogs LLC and opting in to receive text messages — whether through a form on the Site, by texting us directly, or by verbal or written consent during booking — you consent to receive SMS text messages from Mad Dogs LLC at the number you provided.
Types of messages you may receive
- Appointment and booking confirmations, reminders, and scheduling updates
- Visit updates, including photo and text updates during and after visits
- Account notifications, billing reminders, and customer care messages
- Occasional promotional offers and referral program updates (only if you have opted in to marketing messages)
Message frequency
Message frequency varies depending on your bookings and interactions with us.
Message and data rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider according to your mobile plan.
Opting out
You can cancel the SMS service at any time by texting STOP to any message from us. After you send STOP, we will send one final message to confirm that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, sign up again as you did the first time or reply START, and we will resume sending SMS messages to you.
Help and support
If you experience issues with the messaging program or need assistance, reply HELP to any message, call or text us at (973) 896-5872, or email [email protected].
Additional terms
- Consent to receive text messages is not a condition of purchasing any goods or services from Mad Dogs LLC.
- Carriers are not liable for delayed or undelivered messages.
- You represent that you are the account holder for the mobile number provided, or that you have the account holder's permission to enroll it, and you agree to notify us promptly if your number changes.
- We will not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for details on how your information is handled.
8. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of Mad Dogs LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written permission.
9. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Colorado.
11. Contact Us
Mad Dogs LLC
Northern Colorado — serving Windsor, Greeley, Loveland & Fort Collins
Phone / text: (973) 896-5872
Email: [email protected]